NAWRA conference 3 and 4 March

NAWRA members will meet on Zoom on 3 March 2022 (1.00pm-4.30pm) and 4 March 2022 (9.30am-1.00pm) We will be hearing from a wide variety of welfare rights practitioners and academics. Dr Michael Orton (Warwick University) will lead a participatory session on the work of the Commission for Social Security and Read more…

Help to Claim service

On 26 January 2022 the DWP announced that Citizens Advice in partnership with Citizens Advice Scotland will deliver the universal credit Help to Claim service from April 2022. While under the current contract face to face support is available, the new contract is limited to just telephony and digital channels. Read more…

NAWRA committee elections 2022

Would you like to join the NAWRA committee? The NAWRA committee directs the policy and general management of the affairs of NAWRA. It consists of representatives from each of the English regions plus two from Wales, two from Scotland, one from Northern Ireland and one nominated by CPAG.  The committee Read more…

Good practice statement on office working arrangements

There has been a widespread move towards hybrid working and office space downsizing in the wake of the COVID-19 pandemic.  NAWRA has published this good practice statement as a guide to office requirements for welfare rights staff that aims to ensure that professional standards can be upheld. It also highlights Read more…