NAWRA members have reported via the rightsnet discussion forum that clients have been
contacted by a loan company offering a ‘government grant’.

The loan company then takes information sufficient to verify ID and submit a universal credit claim without the client’s knowledge, arranges an advance and then keeps a substantial amount of it for themselves. The first the client knows is their legacy benefits have stopped, and they find they are now a universal credit claimant with a large advance to repay that they did not receive.

NAWRA has written to Secretary of State for Work and Pensions, Amber Rudd with our recommendations to prevent this fraudulent activity.

Read our letter and the reply.