NAWRA members have raised concerns about the date of claim for universal credit claimants who access universal credit via the Help to Claim service operated by Citizens Advice.
NAWRA has written to Amber Rudd, secretary of state for work and pensions to ask for clarity on the government’s position.
We received a disappointing reply and we responded on 20 June.
The latest reply from Amber Rudd (12 July) does not address our points.
Please send any comments to daphne@nawra.org.uk